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| HOW TO BECOME OUR PARTNER

Our Partnership Strategies

Growing a sustainable business means we take care of our own.

IF YOU ARE A RETAILER

Our business philosophy looks beyond the physical size of any shop, focusing instead on your furniture outlet’s strength in securing successful customer transactions. For you, we will provide:

  • Store layout plan
  • Furniture display décor & set-up guidelines
  • Online & offline marketing materials

IF YOU ARE INTERESTED TO OWN OUR BRAND

Our franchise partners are covered with comprehensive support in every aspect of their furniture business. Our provisions are:

  • Exclusive dealership
  • Complete showroom design & renovation guidelines
  • Complete product guide & sales training material
  • Marketing pricing survey & ROI projection
  • Social media marketing material
  • Product display rotation system
  • Ready online website

IF YOU ARE AN ONLINE RETAILER

We seek to further enhance your online business by adding our high quality furniture range into your e-catalogue with the following additional support:

  • Ready internet marketing materials
  • Ready mail order packaging
  • Ready product feature write-up
  • Ready studio for personalised furniture photo shoot

IF YOU ARE A CHAIN STORE OWNER

We seek well-established furniture dealers with multiple anchor stores to carry our acclaimed furniture. Our offer covers:

  • Store layout planning
  • Furniture display décor & set-up guidelines
  • Online & offline marketing materials
  • Acceptance for product customisation
  • Forecast order support & partial delivery option to save warehouse storing & healthier cash flow

IF YOU ARE AN INTERIOR DESIGNER

We seek well-established furniture dealers with multiple anchor stores to carry our acclaimed furniture.

 

  • Available for small quantity order & delivery
  • Always in stock even for small quantity order

SUPPORT POLICY

01 ONLY THE BEST

Quality Warranty Support

Backed by years of experience and expertise, we are confident of our product quality. This is why all our wooden products come with a 24-month warranty and unpholstery sofas come with a 10 year parts warranty from the date your order arrives at your door step.

02 MIX IT UP

Fast Mix Container Support

Choose your preferred model, select the quantity to order, and we will have your goods ready to deliver within 14 working days. You can mix and match your choices with no MOQ restrictions. Fast Mix Container Support is not a mere promise; it has been our guarantee for exceptional customer service for more than 45 years.

03 MARKETING MATERIALS

Advertising & Promotion Support

HinLim provides an extensive range of marketing support to help customers promote our furniture. We can help you prepare product shots, template catalogues for print and CDs. A budget is allocated to assist you in your advertising and promotion needs. If you are interested in promoting our products at a local trade fair, we can also help you plan, prepare and even arrange our marketing personnel to assist you at the show.

04 ALWAYS ON TIME

Warehousing & Forecast Order Support

Turn your warehousing cost to ours. All major business partners enjoy the advantage of our Just-In-Time delivery service. Just inform us of your forecast sale and we will prepare your order immediately without any commitment from you. Your orders will be kept in stock and sent when the time comes. Do not worry if you do not meet your forecast sales. We will happily accept your order cancellation as our wide distribution network allows us to absorb any surplus goods.

05 CLICK TO KNOW

Online Stock Checking Support

Login to our online stock check system for 100% accuracy which not only allows customers to check on current stock availability anywhere, anytime, but also generates quotations instantly upon request. You can easily download a digital copy of the Company’s furniture assembly instruction guide available online. Visit our website to find out more for the latest product informations.

06 KEEP IN TOUCH

Fast Response Support

Fast, efficient and ever-ready, we pride ourselves in fast response time. All requests are answered within 24 hours and all orders are delivered out within 14 working days. Quotations are generated instantaneously, thus enabling customers to make prompt business decisions. For immediate feedback, customers can also contact our friendly customer service team through instant messaging via Skype or WhatsApp.

07 NOT MISSING A BEAT

Parts Claim Support

At HinLim, we try our best to ease every transaction of our customers. This includes replacing missing or damaged parts of our furniture. Customers can now easily note down the replacement part by referring to our assembly instruction guide. All required replacements will be sent to you together with your next order delivery.

08 SHARING THE RESPONSIBILITY

Stock Clearance Support

Eager to try more new products? Stock Clearance Support encourages you to buy from us with confidence. We will do our utmost to assist you in selling the products you bought from us, including studying your market. If the products still do not move, we will give you a maximum rebate in return!

WE VALUE YOUR ENQUIRIES. GET IN TOUCH WITH US.